JANEEVA ASSURANCE™
Successful Outsourcing Relationships require the right tools. Janeeva offers the most comprehensive set of Outsourcing Relationship Management (ORM) solutions available.
Janeeva's solutions are designed based on the experience of the world's most innovative outsourcers and research from Harvard University's renowned Negotiation Project (HNP). Janeeva Assurance is a secure, efficient, robust platform that each user can personalize to meet their specific needs and roles in making outsourcing relationships succeed.
Outsourcing Relationship Management
Outsourcing Relationship Management (ORM) is the process of monitoring, measuring, and optimizing the interactions between a company and its outsourcing providers to:- Review and manage the portfolio of providers, towers and engagement contracts
- Efficiently track SLAs and compliance
- Automatically generate performance reports and scorecards
- Quickly create ad-hoc reports and analysis on-demand
- Communicate changes and resolve potential issues
- Collaborate with providers to improve performance
- More effectively allocate outsourced resources
Janeeva's ORM Solutions
Janeeva offers the most comprehensive functionality for managing outsourcing relationships:- Performance and Financial Management,
- SLA and Compliance Management,
- Change Control Management,
- Issue Management, and
- Analysis and Reporting.
