Feed Editor 2 May 2008 23:51:30 GMT Successful Outsourcing Relationships require the right tools. Janeeva offers the most comprehensive set of Outsourcing Relationship Management (ORM) solutions available. Janeeva's solutions are designed based on the experience of the world's most innovative outsourcers and research from Harvard University's renowned Negotiation Project (HNP). Janeeva Assurance is a secure, efficient, robust platform that each user can personalize to meet their specific needs and roles in making outsourcing relationships succeed. http://www.janeeva.com/products.htm 2008 Janeeva, Inc. Outsourcing Technology Why Performance Manager? Vince Lombardi said it best, "If you're not keeping score you're only practicing." Measuring the performance of your outsourced processes goes well beyond tracking your SLAs. Measuring performance means measuring the business value of the service your providers deliver. Janeeva's Performance Manager gives you the capability to measure business value and identify opportunities for improvement. 2 May 2008 23:51:30 GMT http://www.janeeva.com/performance-manager.htm matt.chittle@janeeva.com Janeeva Assurance Why SLA Manager? Service Level Agreements (SLAs) are fundamental to outsourcing relationships. Tracking SLAs and ensuring compliance to contracts are critical to controlling costs and setting minimum performance requirements. 2 May 2008 23:51:55 GMT http://www.janeeva.com/sla-manager.htm matt.chittle@janeeva.com Janeeva Assurance Why Change Manager? Change is inevitable. Business conditions change and outsourcing relationships must change with them. A systematic and repeatable change management process is necessary for effective service delivery, cost containment, and healthy collaborative provider relationships. 2 May 2008 23:51:58 GMT http://www.janeeva.com/change-manager.htm matt.chittle@janeeva.com Janeeva Assurance Why Issue Manager? Every relationship has issues. Outsourcing relationships are no exception. The key to a healthy relationship is quick and effective resolution of issues. Janeeva's Issue Manager gives you and your providers a single place to raise issues and collaborate on solutions. 2 May 2008 23:52:01 GMT http://www.janeeva.com/issue-manager.htm matt.chittle@janeeva.com Janeeva Assurance Why Portfolio Manager? Effective outsourcing management requires a broad understanding of all outsourced processes and provider utilization. Janeeva's Portfolio Manager aggregates information from distributed business units to provide the unified view you need to efficiently optimize your outsourcing portfolio. 2 May 2008 23:52:05 GMT http://www.janeeva.com/supplier-manager.htm matt.chittle@janeeva.com Janeeva Assurance Brief overview datasheet. See how to achieve immediate benefit from Janeeva Assurance?: - Access accurate information to produce timely, comprehensive reports - Resolve confusion with a consistent view of information for all parties - Analyze and compare vendor performance to improve outcomes and quality - Gain visibility into vendor operations to align with business goals 2 May 2008 23:52:08 GMT http://www.janeeva.com/download.php?file=3 matt.chittle@janeeva.com Janeeva Assurance