Change Manager
Why Change Manager?
Change is inevitable. Business conditions change and outsourcing relationships must change with them. A systematic and repeatable change management process is necessary for effective service delivery, cost containment, and healthy collaborative provider relationships.
Benefits:
- A more efficient and effective change process
- Faster approval and implementation of new initiatives and corrective actions
- More innovation and collaborative provider relationship
Key capabilities:
- Manage additional resource charges (ARC), scope changes, and new service requests
- Build-in best practices
- Automatic approval tracking and routing
- Automatic notifications
- Flexible form and process definition
- Easily searchable record of agreements
- Secure, auditable history
